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Privacy policy

Contact address

Fluitec
Deutschland GmbH
Auf der Heide 41
DE- 58313 Herdecke
P +49 (0)2330 916 76 76
info@fluitec.de

Authorised representative

Dr. Tanja Linnepe

Commercial Register entry

Registered company name: Fluitec Deutschland GmbH
Number: HRB11859

Commercial Registry Office of NW-Hagen

VAT Reg. No

DE342379688

Privacy Policy

We take the protection of your personal data seriously and wish to fully comply with our corporate obligations in the area of data protection. In the following, we therefore inform you, as the data subject, about the processing of information that could be used to identify you personally (‘personal data’) in connection with your visit to and use of our website and associated services:

Responsible party

The party responsible for processing personal data on this website is:

Fluitec
Deutschland GmbH
Auf der Heide 41
58313 Herdecke
Germany
Phone +49 2330 916 76 76

info@fluitec.de


Data protection officer

You can contact our data protection officer as follows:

Adlex GmbH
Gerard-Mortier-Platz 6
44793 Bochum
Germany
Phone: +49 (234) 9136120

dsb@adlex.de

You can find the privacy policy as a PDF file under our downloads.

Legal basis

We collect and process your personal data exclusively on a legal basis, in particular on the basis of the General Data Protection Regulation of the European Union (GDPR).

If we obtain your consent for processing operations for specific processing purposes, the legal basis for the processing is Art. 6 (1) lit. a) GDPR.

If we need your personal data to process contractual or pre-contractual relationships with you as the data subject (e.g. delivery of goods, provision of services), the processing is based on Art. 6 (1) lit. b) GDPR. This also applies to directly related processes such as the processing of enquiries about our products, services or prices.

If we process your personal data on the basis of legal obligations (e.g. Section 257 of the German Commercial Code (HGB), Section 147 of the German Fiscal Code (AO)), this is done on the basis of Art. 6 (1) (c) GDPR.

In the event that we need your personal data to protect your vital interests or those of another natural person, the processing is carried out on the basis of Art. 6 (1) lit. d) GDPR.

In the event that we require your personal data to protect your vital interests or those of another natural person, processing will be carried out on the basis of Art. 6(1)(d) GDPR.

Irrespective of the aforementioned legal bases, we process your personal data on the basis of Art. 6 (1) lit. f) GDPR if the processing is necessary to safeguard a legitimate interest on our part or on the part of a third party, provided that your interests, fundamental rights and freedoms do not prevail.

The storage of information in the end user's terminal equipment or access to information already stored in the terminal equipment is only permitted if it is covered by one of the following justifications:

Section 25(1) TDDDG: If the end user has given their consent on the basis of clear and comprehensive information. Consent must be given in accordance with Art. 6 (1) sentence 1 lit. a) GDPR;

Section 25 (2) No. 1 TDDDG: If the sole purpose is to carry out the transmission of a message via a public telecommunications network; or

Section 25 (2) No. 2 TDDDG: If storage or access is absolutely necessary for the provider of a digital service to be able to provide a digital service expressly requested by the user.

Collection of general data

When you use our website, data transmitted to us by your browser is processed and stored on our server. This data is necessary for the provision of the content and services of our website and serves to display the website properly and to ensure security and stability. This data usually includes the following:

  • IP address
  • Date and time of the request
  • Content of the request / page selection
  • Amount of data transferred
  • Time zone difference to Greenwich Mean Time (GMT)
  • Access status / HTTP status code
  • Referrer URL / originating website
  • Amount of data transferred
  • Type, language and version of the web browser used
  • Operating system

We do not use this data to establish a connection to you. If personal data is involved, it is usually deleted automatically after 14 days, unless there is another legal reason for storing it for longer.

In addition, all other personal data that you send us specifically when using our website (e.g. contact enquiries, login data, uploads) is processed by us for the specific purpose.

Service providers

If we use contracted service providers for individual components of our offering or wish to use your data for other purposes, we will inform you of the respective processes below or via the provider. This may be done by external domestic and foreign service providers (e.g. in the areas of IT, logistics, telecommunications, sales and marketing) in accordance with our instructions for the purpose of conducting our business transactions. Where necessary, a contract for data processing as prescribed by law is in place with providers who process data for our purposes in accordance with our instructions.

Cookies

We use so-called ‘cookies’ on our website to tailor our website to your needs. These are text files that are transferred from a server to your computer's hard drive and remain there for the duration of the session or until they are deleted, depending on the type of cookie and the settings of your internet browser, and through which we receive certain customisation information.

The cookies store your system and usage information relating to your use of our website. Cookies may also contain a unique identifier that allows us and other website providers to distinguish your system from other systems and recognise it when you visit again.

We use these functions to ensure and improve the user-friendliness and functionality of our website.

For this purpose, we use the following on our website:

Necessary cookies

We use ‘necessary cookies’ to enable the comprehensive use of this website. This applies in particular to the correct display of content.

Performance cookies

These are cookies that are required to optimise the performance of our website. Information about how our website is used is evaluated in order to improve the user experience. The evaluation is carried out anonymously.

Functional cookies

Functional cookies are necessary to ensure the operation of technical components. They offer users improved, personalised functions, if desired.

Advertising, targeting or analysis cookies

The use of advertising or targeting cookies is also possible. These serve to address users specifically according to their interests and to make the display of advertising more specific. Such information and visits to advertising offers can be evaluated and shared with third parties in order to improve the targeting of third-party advertising, but also the respective page functionality. We obtain your separate consent for this processing, unless the data is processed anonymously.

Where analysis services are used on our website, this usually involves the setting of one or more cookies that can record and track your user behaviour. The data collected includes information about you and your system, your visit to our website (e.g. content accessed, interests, purchases, clicks and duration of visit), visits to previous or subsequent websites, and the use of advertisements. The information is processed anonymously unless you have given your consent to the processing of real data. You will also receive further information about the data collected in this declaration of consent.

Sharing cookies

These serve to improve the interactivity of our website with other services (e.g. social networks) and to process your requests.

The legal basis for cookies that are absolutely necessary to provide you with the expressly requested service is Section 25 (2) No. 2 TDDDG. Any use of cookies that is not technically necessary for this purpose constitutes data processing that is only permitted with your express consent. This applies in particular to the use of advertising, targeting or analysis cookies.

You can prevent or disable the use of cookies at any time by adjusting the settings in your internet browser. You can delete cookies that have already been stored at any time. However, without cookies, various functions of our website may not be available or may only be available to a limited extent.

In addition, you should occasionally delete your browser history manually to remove existing cookies.

Further information about which cookies we use and how you can manage your cookie settings and deactivate certain types of tracking can also be found in the cookie banner on this website.

Email / contact form

If you contact us by email or contact form, the data you provide (e.g. title, surname and first name, address, company, email address and the time of transmission) will be processed by us in order to process your message. Once storage is no longer necessary, we delete the transmitted data or restrict its processing. This depends on statutory retention obligations.

Call button

If you contact us via the call button and telephone call, we will process the data you provide, in particular your telephone number, in order to process your contact request. Alternatively, you must call with a suppressed number.

Google Analytics

We use Google Analytics, a tracking tool provided by Google, LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’), for our website. Google Analytics uses so-called “cookies” (see above under ‘Cookies’), which are stored on your computer and enable an analysis of your use of the website. The information generated in this way about your use of our website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on this website, your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your internet browser as part of Google Analytics will not be merged with other Google data.

The data sent and linked to cookies, user IDs (e.g. user ID) or advertising IDs is automatically deleted after 14 months. Data that has reached its retention period is automatically deleted once a month. For more information on data protection, please visit https://policies.google.com/privacy?hl=en-GB.

Furthermore, you can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Google AdWords

Our website uses Google AdWords with Google Conversion Tracking, a service provided by Google, LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’), see https://policies.google.com/privacy. If you have reached our website via an advertisement placed by Google, Google AdWords will place a cookie on your computer.

This allows us and Google to recognise that the user has clicked on the advertisement and been redirected to this page. The cookies cannot be tracked via the websites of AdWords customers. These cookies expire after 30 days and are not used for personal identification. Conversion statistics tell customers the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. The setting of a cookie can be rejected via browser settings. This may lead to functional restrictions on the website.

Google Remarketing

Our website uses Google Remarketing, Retargeting, Adsense, Tag Manager, Google Search Console or similar functions from Google, LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’). These functions are used to analyse visitor behaviour and visitor interests.

Google uses cookies to create interest-based advertisements. These cookies collect information about visits to the website and anonymised data about its use.

If you visit another website in the Google network, you will be shown advertisements that are highly likely to take into account information you have previously accessed. Your data may also be transferred to the USA.

Processing is based on a legitimate interest in targeting website visitors with advertising in order to fulfil mutual marketing interests.

You can permanently disable the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://support.google.com/answer=en

You can also deactivate the use of cookies by third-party software.

Information about these services and the associated privacy policy can be found at: https://policies.google.com/technologies/ads?hl=en-GB.

Duration of processing and deletion

Your data will only be processed for as long as is necessary to achieve the above-mentioned processing purposes; the legal bases specified in the context of the processing purposes apply accordingly.

We delete or block personal data in accordance with the legal requirements after expiry of one of the aforementioned periods and, if no period is specified, as soon as the data concerned is no longer required for the purposes stated here or for other justified purposes, or when a legally prescribed storage period expires.

Data transfer

We only pass on your personal data to third parties if:

  • you have given your express consent in accordance with Art. 6 (1) (a) GDPR,
  • this is legally permissible and necessary in accordance with Art. 6 (1) (b) GDPR for the fulfilment of a contractual relationship with you or the implementation of pre-contractual measures,
  • there is a legal obligation to disclose the data in accordance with Art. 6 (1) (c) GDPR,
  • we are legally obliged to transfer data to government authorities, e.g. tax authorities, social security institutions, health insurance companies, supervisory authorities and law enforcement agencies,
  • the transfer is necessary in accordance with Art. 6 (1) lit. f) GDPR to safeguard legitimate business interests and to assert, exercise or defend legal claims, and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
  • we use external service providers, known as processors, for processing in accordance with Art. 28 GDPR, who have been obliged to handle your data with care.

When we process your personal data, you are a data subject within the meaning of the GDPR and have the following rights vis-à-vis us as the controller:

  • Right to information about the purpose, type, scope and duration of processing (Art. 15 GDPR)
  • Right to rectification of stored data (Art. 16 GDPR)
  • Right to erasure of stored data (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to be informed by us as the controller regarding the exercise of the rights to rectification, erasure and restriction of processing (Art. 19 GDPR)
  • Right to data portability in machine-readable form (Art. 20 GDPR)
  • Right to object to data processing (Art. 21 GDPR)
  • Right to withdraw the declaration of consent under data protection law (Art. 7(3) GDPR)
  • Right not to participate in automated decision-making (Art. 22 GDPR)
  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

Please contact our data protection officer mentioned above for this purpose.

Disclaimer

Liability for content

The articles available on the website are for general information purposes only and do not constitute advice in specific cases. We endeavour to ensure that all information and data contained on the website is accurate and up to date in accordance with Section 7 (1) of the German Telemedia Act (TMG). However, no guarantee is given for the correctness, completeness, topicality or quality of the information and data provided in accordance with Sections 8 to 10 TMG. Liability for the content of the information available is excluded, unless it is a case of intentional or grossly negligent misinformation. Obligations to remove or block the use of information in accordance with general laws remain unaffected by this. However, liability in this regard is only possible from the time of knowledge of a specific legal violation. If we become aware of such legal violations, we will remove this content immediately.

Liability for links

We are not responsible for the content of websites accessed via hyperlinks. The operators of the linked sites are solely responsible for their content. We expressly do not adopt the content of these websites as our own and therefore cannot guarantee its accuracy, completeness or availability. When we first linked to these external sites, we checked their content to see if it could trigger any civil or criminal liability. But we're not obliged to constantly check the content we link to for changes that could trigger new liability. Only when we discover or are informed by others that a specific offer to which we have provided a link triggers civil or criminal liability will we remove the reference to this offer, insofar as this is technically possible and reasonable for us.

Copyright

The content and works on these web pages created by the operator of this site are subject to German copyright law. All contributions by third parties are identified as such. The reproduction, editing, distribution and any kind of use outside the limits of copyright law require the written consent of the respective author or creator. Copies of these pages are only permitted for private use, but not for commercial purposes.

Data protection

You can usually use our website without providing any personal information. Where personal data (e.g. name, address or email addresses) is collected on our website, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

In connection with your access, data that may allow identification (e.g. IP address, date, time and name of the requested file) is temporarily stored on our server for data security purposes. This data is not evaluated, except for statistical purposes in anonymised form.

If you order information material from us, we require your name, email address and details for delivery and invoicing. This enables us to process and execute your order. This data is stored electronically for the duration of the order processing. Any further use of personal data or disclosure to third parties will not take place without your express consent.

By placing an order, you consent to the aforementioned processing of your personal data to the extent necessary for the purpose of the contract. You can revoke this consent in writing or by email at any time with future effect.